Privacy Policy
Last updated: 3 August 2026
Capital Construction respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you:
- Visit our website
- Contact us by telephone, email or WhatsApp
- Complete an enquiry form on our website
- Submit an enquiry through a Facebook or Instagram advertisement
- Request a quotation, consultation, site visit or information about our services
- Who We Are
Capital Construction provides construction, renovation, extension, fit-out and project-management services.
Contact details:
Capital Construction
Fitzwilliam Hall
Fitzwilliam Place
Dublin 2
D02 T292
Email: office@capitalconstruction.ie
Telephone: +353 87 436 0200
Website: capitalconstruction.ie
For data-protection purposes, Capital Construction is the controller of the personal information described in this Privacy Policy.
- Information We Collect
Depending on how you contact us, we may collect:
- Your name
- Email address
- Telephone number
- Address, town or general location
- Information about the property or proposed project •
- The type of work you are considering
- Your preferred project timeframe
- Whether you have drawings or plans
- Messages, questions and other information you provide •
Details of communications between you and Capital Construction 1
- Information about how you use our website
- Your IP address, browser, device and approximate location
- Cookie, analytics and advertising information
Please do not submit sensitive personal information that is not relevant to your construction or renovation enquiry.
- Website and Meta Enquiries
You may provide information directly through our website or through a Meta Instant Form displayed on Facebook or Instagram.
When you submit an enquiry, we may use the information to:
- Review your proposed project
- Contact you by telephone, email, text message or WhatsApp
- Answer your questions
- Arrange a telephone call, consultation or site visit
- Assess whether our services are suitable for your project
- Prepare a quotation, proposal or recommended next steps
- Follow up regarding your enquiry
- Manage our relationship with you
- Improve our advertising and enquiry process
Submitting an enquiry does not create a contract or require you to proceed with Capital Construction.
Meta may separately process information you provide through Facebook or Instagram in accordance with Meta’s own privacy policies and terms.
- How We Use Your Information
We may use personal information for the following purposes:
Responding to enquiries
We use your contact and project information to respond to your request and discuss the services you are interested in.
Providing quotations and services
We use your information to arrange consultations, prepare quotations, plan projects, provide services and communicate with you throughout a project.
Customer administration
We may process information for project management, scheduling, invoicing, payment, record keeping, customer support and handling complaints.
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Improving our services
We may review enquiries, website activity and advertising performance to understand which services people are interested in and improve our website, advertising and customer experience.
Marketing
Where permitted, we may contact you about services that are relevant to your original enquiry. You may ask us to stop sending marketing communications at any time.
Legal and security purposes
We may use information to comply with legal, tax, insurance, regulatory and health-and-safety requirements, prevent misuse and protect our legal rights.
- Our Legal Basis for Processing
Under the General Data Protection Regulation, we process personal information using one or more of the following legal bases:
- Steps requested before entering into a contract: For example, responding to an enquiry, arranging a consultation or preparing a quotation.
- Performance of a contract: When processing is necessary to provide agreed construction or renovation services.
- Legitimate interests: To operate and improve our business, respond to customers, manage
enquiries, maintain records and protect our business, provided these interests do not override your rights.
- Legal obligations: Where information must be processed or retained to meet tax, accounting,
insurance, safety or other legal requirements.
- Consent: Where you have specifically agreed to receive marketing communications or accepted optional cookies.
You may withdraw consent at any time. Withdrawal does not affect processing that took place before consent was withdrawn.
- Who We Share Information With
We do not sell or rent your personal information.
Where necessary, information may be shared with trusted providers that help us operate our business, including:
- Website hosting and WordPress service providers
- Customer relationship management and lead-management providers
- Email, telephone and communications providers
- IT support and security providers
- Analytics and advertising providers
Meta Platforms Ireland Limited, where you submit an enquiry through Facebook or Instagram •
Google, where analytics or advertising services are used •
Accountants, insurers and professional advisers 3
- Contractors, consultants, architects, engineers or tradespeople involved in assessing or delivering your project
- Government bodies, regulators or law-enforcement authorities where required by law These parties may only receive the information reasonably necessary to perform their services.
We take reasonable steps to ensure that service providers protect personal information and process it in accordance with applicable data-protection law.
- International Data Transfers
Some technology, analytics, advertising and communications providers may process information outside Ireland or the European Economic Area.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are used, such as an adequacy decision, approved contractual clauses or another lawful transfer mechanism.
- Cookies and Website Analytics
Our website may use cookies and similar technologies to:
- Keep the website functioning correctly
- Remember visitor choices
- Understand website traffic and performance •
- Measure enquiries and advertising results •
- Improve website content
- Support advertising and remarketing campaigns
Some cookies are necessary for the website to function. Optional analytics or advertising cookies should only be activated where the required consent has been provided.
You can manage cookies through the cookie settings displayed on our website or through your browser settings.
Disabling some cookies may affect how certain parts of the website function.
- How Long We Keep Information
We retain information only for as long as reasonably necessary for the purpose for which it was collected.
As a general guide:
- Unsuccessful or inactive enquiries may be retained for up to 24 months after the most recent communication.
- Customer and project records may be kept for the duration of the project and afterwards where required for warranties, insurance, taxation, accounting, contractual or legal purposes.
- Marketing information may be retained until you unsubscribe, withdraw your consent or ask us
to stop contacting you.
- Cookie and analytics information is retained according to the settings of the relevant service. 4
Information may be retained for longer where required by law or where necessary to establish, exercise or defend a legal claim.
- How We Protect Your Information
We use reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, loss, disclosure or misuse.
Access to personal information is limited to people and service providers who reasonably require it for legitimate business purposes.
No website, email system or internet transmission can be guaranteed to be completely secure. You should avoid sending confidential or sensitive information through unsecured communication channels.
- Your Data-Protection Rights
Subject to applicable law, you may have the right to:
- Ask for a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
Restrict how your information is processed
Object to certain processing, including direct marketing
- Request the transfer of information you provided
- Withdraw consent where processing is based on consent
- Make a complaint to the Data Protection Commission
Some rights may be limited where we have a legal obligation or another lawful reason to retain or process the information.
To exercise your rights, email office@capitalconstruction.ie. We may need to request information to verify your identity before completing your request.
You also have the right to raise a concern with Ireland’s supervisory authority, the Data Protection Commission.
- Third-Party Websites and Social Media
Our website may contain links to social-media platforms, partner websites or other third-party websites.
Capital Construction does not control the privacy or security practices of these third parties. You should review their individual privacy policies before providing personal information.
- Children’s Information
Our website and services are intended for adults making enquiries about construction and renovation projects.
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We do not knowingly collect personal information from children. A parent or guardian who believes a child has provided information should contact us so that it can be reviewed and deleted where appropriate.
- Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our website, services, technology, advertising activities or legal responsibilities.
The updated version will be published on this page with a revised “Last updated” date. 15. Contact Us
For questions about this Privacy Policy or how Capital Construction handles your personal information, contact:
Capital Construction
Fitzwilliam Hall
Fitzwilliam Place
Dublin 2
D02 T292
Email: office@capitalconstruction.ie
Telephone: +353 87 436 0200
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